Mail icon To get help by Email: use this address to contact us if you are experiencing difficulties with our service.

Receive Mail icon Receiving Emails to your Email Client:

Email configuration details
POP3 (incoming) address:mail.your domain name
SMTP (outgoing) address: As specified by your ISP
Username:your email address
Password:As specified by you when setting up the email box
Mail server IP address:


Download a tutorial to set up your email accounts on a variety of platforms/software.

Simple tutorial to setting up Outlook Express to receive your new POP3 emails - click here.
Or download a pdf version - click here (140K).

It is advisable to change your email password occasionally here is a tutorial how to do it.

Support icon Other Help Files to Download

Using your Control Panel on Windows Servers

Using Matrix Stats

Blogging – a Quick Start guide

Blogging – Publishers Control Panel (5 Mb)

Latest News

Monthly payment option now available click here

RSS feed iconLive feed - System Status of our Windows Servers click here

Support iconNEW HELP FILES